Case Study: Novant Health achieves faster, more accurate transcription and EMR integration with Mediscribes

Novant Health - Customer Case Study

Novant Health's Mid Carolina Cardiology (MCC) practice was facing significant challenges with its previous offsite transcription vendor, which resulted in poor turnaround times, lost files, high costs, and low accuracy. These issues forced MCC to use three full-time employees just to manually integrate documents into their EMR and fax reports. They enlisted Mediscribes to find a solution to these operational inefficiencies.

Mediscribes implemented an end-to-end transcription solution featuring a telephone dictation system and digital recorders. This allowed Mediscribes to take complete control of the process, seamlessly integrating transcribed reports directly into the EMR and faxing them. The results included significant cost savings, a sustained accuracy rate of over 99%, and a guaranteed turnaround time with all studies completed and faxed by 10 a.m. the next morning.

Novant Health

Steve

Novant Health