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3 Case Studies
Case Study: Dr. Aaron Smiley achieves $1,000/month in extra revenue and improved client satisfaction with Medici
A Medici Case Study
How Telemedicine Enhanced Revenues and Patient Satisfaction for a Veterinary Practice
Dr. Smiley, who leads two veterinary practices in Central Indiana, was inundated with roughly 40 remote client inquiries per week that consumed billable hours without compensation. To avoid forcing unnecessary office visits or continuing unpaid care, he researched telehealth options and contacted Medici to evaluate its veterinary telemedicine platform.
By adopting Medici’s telehealth platform, Dr. Smiley now conducts daily virtual visits via text, calls, live video and photo uploads, with built-in prescribing, billing and VCPR controls; the service has generated about $1,000 in additional revenue per month and measurably boosted client satisfaction. Medici’s solution also lets him triage non-emergent and follow-up cases more efficiently and perform consults during in‑office downtime while only accepting clients within an established VCPR.
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Dr. Smiley
Aaron Smiley
Dr. Smiley