Case Study: Med2You achieves 100% virtual care and reduced clinician burnout with Medici

A glimpse into the future: The 100% virtual care doctor

Med2You’s chief medical officer, Thomas Kim, MD, is an internist and psychiatrist in Austin who has become a 100% virtual care doctor to prevent burnout and improve access for hard‑to‑reach patients. Facing high demand for scarce providers and the logistical challenges of caring for incarcerated juveniles and rural populations, Dr. Kim uses Medici’s smartphone telehealth platform to replace all in‑person visits and preserve continuity of care even when local clinics close.

Medici’s telehealth solution enabled Dr. Kim to conduct more frequent video visits, maintain relationships with patients after a rural clinic shut down, and reach substantially more patients without travel. The result is higher provider and patient satisfaction, better continuity of care for underserved populations, and reduced burnout risk—Medici’s platform gave Dr. Kim the flexibility to split time between clinical work and consulting, improving his work‑life balance and clinical efficiency.

Med2You

Thomas Kim

Chief Medical Officer