Case Study: University of Windsor achieves 80% reduction in asset requests with MediaValet

How the University of Windsor went from spending almost 25 hours per week sharing photos, down to less than 5

At the University of Windsor, Digital Media Producer Naomi Pelkey led a move to solve chronic asset‑sharing bottlenecks that left her acting as the "human DAM." Before implementing a system, she managed multiple terabyte drives and spent nearly 25 hours a week sending photos to marketing, faculties and external partners, creating delays across the university.

They selected MediaValet for its Office 365 SSO, Adobe and Hootsuite integrations, robust permissions and unlimited users/groups, and rolled it out to 30–40 users. The platform enabled self‑service, cutting time spent handling requests to under five hours weekly (about an 80% reduction), with only 10–20% of requests still routed to Naomi; it paid for itself in the first year, improved campaign work and ensured business continuity during remote work.

University of Windsor

Naomi Pelkey

Digital Media Producer