Case Study: Community Associations Institute achieves streamlined content access for 64 global chapters with MediaValet

How CAI ensures a remote workforce, along with 64 community chapters, have access to the content they need with DAM

Community Associations Institute (CAI) is a nearly 50-year-old nonprofit that supports homeowners and community association professionals across 64 chapters worldwide. A two-person creative team was responsible for producing brand and marketing assets but relied on a messy internal file server, creating duplicates and forcing the team to spend 3–6 hours a week (up to 12–15 for big events) pulling assets for staff and chapters—making it difficult to scale support and maintain brand consistency.

CAI implemented MediaValet’s cloud DAM—chosen for its ease of use and Office 365 connector—and rolled it out through targeted demos and small-group adoption. The centralized library now houses images, graphics and chapter-specific logos, enables self-service access (with controlled visibility), reduces ad-hoc requests, supports remote work, and has improved brand consistency and operational efficiency across the 64 chapters.

Community Associations Institute

Cori Canady

Creative Director