Case Study: Mt. San Rafael Hospital achieves 56% operating cost reduction and 99% system uptime with MEDHOST EHR

A History of Healthcare IT Partnership

Mt. San Rafael Hospital, a 25‑bed Critical Access Hospital in Trinidad, CO, serving the Las Animas County community, was operating on paper records and lagging on Meaningful Use Stage 2 with limited IT resources and a stretched team. To modernize and meet regulatory requirements, Mt. San Rafael partnered with MEDHOST to implement an enterprise EHR, MEDHOST EDIS for the emergency department, and the YourCare Community patient portal.

MEDHOST led a phased implementation focused on training, communication, and support, successfully transitioning the hospital to digital workflows. The MEDHOST solutions drove measurable impact: operating costs fell 56%, system uptime rose from 59% to 99%, billing improved 8.7% and collections 5.2%, ED efficiencies (door‑to‑doc, lab status, medication/ charting time) increased, and patient portal open rates climbed 30–50%, helping Mt. San Rafael meet compliance goals and improve patient engagement.

Mt. San Rafael Hospital

Michael Archuleta

Chief Information Officer