Case Study: Columbia Orthopaedic Group improves revenue cycle efficiency with MedEvolve

Workflow Automation And Analytics Supercharge Revenue Cycle For Busy Orthopaedic Practice

Columbia Orthopaedic Group, an orthopedic practice in Missouri, faced challenges with over 11,000 open claims and a lack of transparency in its revenue cycle management, leading to inefficient processes and unpredictable cash flow. To address this, the customer turned to vendor MedEvolve for a solution using its RCM Workflow Automation and RCM Scorecard products.

MedEvolve's solutions provided analytics and AI-driven workflow automation to prioritize claims and deliver actionable insights. This implementation allowed Columbia Orthopaedic Group to streamline operations, reduce its insurance follow-up staff from 5 to 3.5 full-time employees, and achieve significant results including a 7-day decrease in A/R and a 15% reduction in overall A/R over 60 days.

Columbia Orthopaedic Group

Diana Gilpin

Manager, Business Office