Case Study: Falck US achieves higher collections and revenue cycle transparency with MedEvolve

MedEvolve Helps Falck US Transform Revenue Cycle Performance Through Automation and Transparency

Falck US, a major provider of emergency medical services, was struggling with high bad debt and inconsistent revenue cycle management processes, leading to $74 million in annual write-offs. They partnered with MedEvolve to overhaul their systems and gain transparency into their financial operations.

By implementing MedEvolve's RCM Workflow Automation and analytics tools, the vendor helped Falck prioritize high-value claims and streamline workflows. The results were significant, including a 24% increase in collections, a 14% rise in insurance payments, and a 23.4% boost in patient balance collections, setting the stage for reduced staffing needs.

Falck US

Kevin Don

Executive Director of Global Business Services