Case Study: Discovery Behavioral Health boosts revenue cycle efficiency with MedEvolve

Discovery Behavioral Health boosts collections by $3.6M monthly with MedEvolve

Discovery Behavioral Health, a behavioral health organization, faced challenges with inefficient revenue cycle management processes, including high administrative waste and a lack of insight into staff workflows. This limited their ability to improve productivity and operational margins. To address this, they partnered with vendor MedEvolve to implement its Effective Intelligence solution, which combines AI-powered analytics and workflow automation.

MedEvolve's solution provided unprecedented visibility into each claim's lifecycle, allowing DBH to identify and fix process breakdowns. The results were significant: a 68% decrease in denial-related touches, a 65% decrease in task-related touches, and a 53% increase in zero-touch payments. This efficiency gain translated to an additional $3.6 million in monthly collections and substantial labor cost savings, dramatically improving the organization's bottom line.

Discovery Behavioral Health