Medatech
15 Case Studies
A Medatech Case Study
Trutex, the long-established schoolwear brand, faced serious operational pain from an un-integrated IT landscape that split stock across wholesale, retail and online channels, causing over- and under-stocking, time-consuming manual invoicing and order processes, poor customer service and limited financial control. To address this, Medatech was engaged to deliver an integrated ERP solution — Priority ERP — to unify inventory, ordering and finance across the business.
Medatech implemented Priority ERP to automate ordering, invoicing and shipping workflows, improve product costing and provide end-to-end supply chain visibility. The implementation delivered measurable gains: roughly £15,000 saved in 2009 from automation, order confirmations within 30 minutes and dispatches possible in as little as one hour, DHL tracking integration, reduced returns and tighter inventory and financial control, along with clearer executive reporting to drive profitability.