Case Study: Southwest Medical Imaging (SMIL) cuts credentialing time by 80% with Medallion

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Preview of the Southwest Medical Imaging (SMIL) Case Study

Southwest Medical Imaging cuts credentialing time by 80% with Medallion

Southwest Medical Imaging (SMIL), a network of radiology centers in Arizona, was experiencing operational slowdowns due to manual and inefficient provider credentialing and payer enrollment processes. These challenges created long delays in onboarding new providers. To address this, SMIL partnered with the vendor Medallion and implemented their credentialing and payer enrollment solutions.

By using Medallion's platform and services, SMIL automated and streamlined its administrative workflows. The Medallion team took ownership of follow-ups and application management. This solution resulted in a dramatic 80% reduction in credentialing time, cutting the process from 15 days down to just 3, and also reduced staff time spent on enrollments by 50%.


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