Case Study: Ivy Rehab Network scales provider onboarding and reduces enrollment delays with Medallion

Ivy Rehab Network scales provider onboarding across 700+ clinics with Medallion

Ivy Rehab Network, a provider of therapy services across 700+ clinics, faced a growth constraint due to its manual and resource-intensive provider onboarding processes. Lengthy payer enrollment timelines delayed clinicians from seeing patients, and managing the increasing volume was adding operational strain. To support its expansion, Ivy Rehab needed a scalable solution that would not require continuously adding headcount, leading them to partner with Medallion for its credentialing and provider data management services.

By implementing Medallion's centralized platform, Ivy Rehab transformed its credentialing into a scalable growth driver. The solution created immediate capacity, enabling faster file processing and smoother approvals. As a result, Ivy Rehab can now support continued clinic growth without increasing headcount or administrative overhead. The partnership with Medallion provided streamlined support and embedded expertise, allowing Ivy’s teams to spend less time troubleshooting and more time supporting clinicians and patients.

Ivy Rehab Network