Case Study: GEN-I streamlines energy operations with MECOMS

Gen-I rolls out MECOMS across 7 phases, serving 103,550 customers

Gen-I, an independent gas and electricity supplier in Central and Southeastern Europe, sought to overhaul its IT solutions for energy sales across all its markets. The company required a system with a proven reputation in the energy sector that was fully integrated with an ERP solution to handle challenges in market messaging, customer and workflow management, billing, and portfolio management. They selected the MECOMS solution from vendor MECOMS to address these needs.

The MECOMS solution was implemented in phases across the Gen-I group. It successfully performs all processes for supplying gas and electricity to B2C customers in Slovenia and electricity to B2B and B2C customers in Croatia. The implementation by vendor MECOMS has enabled Gen-I to manage complex pricing, flexible billing, and accurate portfolio monitoring, supporting the company's significant growth from 8,900 household customers in 2009 to over 103,550 by 2014.

Gen-I