Case Study: ENECO Belgium accelerates the energy transition with MECOMS 365 from Ferranti

Eneco Belgium partners with MECOMS to support 24/7 customer service

Eneco Belgium, a leading energy company focused on sustainable solutions, sought to accelerate the energy transition and act as a data-driven energy manager for its customers. To unburden its customers and provide smart, reliable services, Eneco partnered with vendor MECOMS and selected Ferranti as a strategic IT partner to implement a future-oriented, integrated vision.

The solution implemented by MECOMS through Ferranti provides an integrated platform, MECOMS 365, which combines ERP and CRM capabilities. This allows Eneco to offer a flawless customer experience, diversify its services, and utilize valuable data insights while keeping its cost to serve low. The partnership with vendor MECOMS is focused on achieving the joint mission of unburdening customers on their path to climate neutrality.

Eneco Belgium