Case Study: Quickmail scales 3PL operations with Mechanical Rock’s cloud product design and development

Quickmail Cloud product design & development

Quickmail, a family-owned Australian fulfillment and logistics company, faced a critical challenge when a pandemic-driven surge in e-commerce overwhelmed their manual, paper-based systems. Their third-party logistics service experienced unprecedented growth, causing inefficiencies and straining their operations. To modernize and scale their digital infrastructure, they engaged vendor Mechanical Rock for cloud and product development services.

Mechanical Rock designed and delivered a new cloud-native platform on AWS, beginning with the QM Receivables application. This mobile solution digitized workflow, integrated data, and enabled features like photo capture and automated client communications. The results for Quickmail were significant, including a 300% increase in orders processed in a single day with no performance loss, faster processing, increased revenue, and a fundamental improvement in operational efficiency and scalability.

Quickmail

Sophie Stott

Managing Director