Case Study: CrowdStreet improves employee support and communications with MeBeBot

CrowdStreet - Customer Case Study

CrowdStreet, a rapidly-growing real estate investing platform, needed to support its remote "Work where you work best" initiative by providing employees with 24/7 access to consistent information for HR, IT, and Operations questions. They sought a scalable, AI-powered solution to improve employee support and free up their HR team for more strategic work. They selected the Intelligent Assistant from vendor MeBeBot to meet this challenge.

MeBeBot's solution was implemented by editing a curated knowledge base and integrating its Intelligent Assistant into Slack, providing employees with instant answers to their questions. The vendor's Push Messaging feature also enabled CrowdStreet to send timely company updates directly through the collaboration tool. This provided employees with immediate, consistent communications, empowering them to be more productive and engaged while ensuring the HR team could scale its support efficiently.

CrowdStreet

Derek Sidebottom

Chief HR Officer