Case Study: Cookies Woodland Hills Dispensary boosts basket sizes with Meadow

Cookies Woodland Hills Dispensary boosts basket sizes with Meadow using 1 simple upsell question

Cookies Woodland Hills Dispensary sought to increase the average basket size of its customers and enhance the overall retail experience. The dispensary partnered with Meadow, leveraging its expertise in cannabis retail marketing and staff training strategies to address this challenge.

Meadow implemented a comprehensive solution focused on building a winning sales team through genuine customer connection, suggestive selling techniques, and strategic product placement. Key initiatives included training staff to ask questions and listen for upsell opportunities, allocating staff samples for product education, and stocking essential items like lighters and rolling papers near the register for easy add-ons. Meadow also advised creating incentive programs to motivate staff through friendly competition. As a result, Cookies Woodland Hills empowered its budtenders to naturally sell more cannabis, thereby successfully boosting basket sizes.

Cookies Woodland Hills Dispensary