Case Study: Ohio State University Physicians retains 99% of audited charges with MDaudit

MDaudit helps Ohio State University Physicians Streamline External Audits to Retain 99% of Charges Audited

Ohio State University Physicians, a large multispecialty medical group, faced a challenge with siloed data and a lack of accountability when managing complex external audits from payers. Their compliance team tracked everything on spreadsheets and stored documentation in disparate drives, making it difficult to identify trends or ensure proper payment follow-up. To solve this, they turned to MDaudit, a vendor they had long trusted for internal audits, to implement its new External Audit Workflow product.

By implementing MDaudit's External Audit Workflow, the team created a central platform to manage demand letters, documentation, and appeals. This provided crucial visibility and streamlined their entire process. The measurable results were significant, with MDaudit helping them retain 99.87% of at-risk dollars and achieve a 97.4% final approval rate on audited cases, demonstrating immense financial and operational value for the organization.

Ohio State University Physicians

Jennifer Kelley

Director of Compliance and risk Management