Case Study: American Greetings refocuses IT on innovation with MCPc's lifecycle management and support

American Greetings pilots 250+ merchandisers with MCPc

American Greetings, a century-old industry leader in social expression, faced the challenge of refocusing its IT efforts on innovation. Their aging Telxon technology was costly to maintain, and they needed to outsource day-to-day operations to lower costs and free up staff. The company turned to vendor MCPc for a comprehensive hardware and software lifecycle management program.

MCPc developed a solution that included selecting and procuring new hardware, managing a large-scale pilot program, and providing integrated software support and advanced hardware replacement. The vendor kitted multiple components for shipment, updated asset databases, and managed device enrollment. As a result, MCPc enabled American Greetings to lower operational and infrastructure costs, achieve higher service levels, and successfully refocus its internal IT team on innovation.

American Greetings