Case Study: Poplar Bluff Regional Medical Center streamlines policy management with MCN Healthcare Policy Manager

Poplar Bluff Regional Medical Center - Customer Case Study

Poplar Bluff Regional Medical Center, a growing community hospital, needed a better way to manage more than 20 departments’ policies and procedures. The paper-and-electronic workflow created version control problems, slowed reviews for weeks, and made it difficult to quickly locate the correct policy version. To solve this, the hospital turned to MCN Healthcare and its Policy Manager solution.

MCN Healthcare implemented Policy Manager as a web-based document control and workflow system, supported by access to the MCN Policy Library with more than 18,000 customizable policy templates. The hospital now manages more than 400 policies, procedures, and forms for 25 departments in one centralized system, with automated email alerts and broader cross-department collaboration. As a result, Poplar Bluff Regional Medical Center reports faster, more accurate policy access, review, and approval, with significant time savings across the process.

Poplar Bluff Regional Medical Center

Brenda Bell

Assistant to the CNO