Case Study: Burg Group reduces unplanned downtime with McMain Software

Burg Group - Customer Case Study

Burg Group, a global family-owned producer of vinegar and syrup, was challenged by its reliance on manual, paper-based maintenance processes across its six international facilities. The company needed a digital solution to gain control over its machinery, support preventive maintenance, and efficiently manage the frequent audits required by its major supermarket clients. To address this, they turned to McMain Software and implemented McMain's Online Asset Management software.

By implementing McMain's software, Burg Group digitized its entire maintenance workflow. The solution utilized QR codes on all assets, allowing operators to instantly report issues and access machine histories, which streamlined audits and fostered better communication between departments. As a result of working with McMain, Burg Group reported a significant decline in failures and expects a 60% reduction in unplanned stops. The company also gained valuable cost insights for budgeting and achieved its goal of a paperless factory with all maintenance data centralized and readily available.

Burg Group

Marc Hoetmer

Head of Technical Services