Case Study: a large data center achieves clean, accurate asset management with MCIM

MCIM Identifies and corrects a 65% error rate for critical asset management

The customer, an operating Tier III data center, was struggling with a previous asset management solution that failed to provide accurate, real-time data for its 2,800+ critical assets. This led to inconsistent maintenance and a heightened risk of downtime. To address this, they chose the MCIM (Mission Critical Information Management) platform by Fulcrum Collaborations to gain a single, reliable source of truth for their asset data.

MCIM's solution involved an in-person audit and a comprehensive cleanup of the customer's existing data. This process identified that a remarkable 65% of all assets had incorrect data or were missing from records entirely. The vendor corrected errors for 1,700 assets and identified over 740 new, previously unaccounted assets, ultimately providing a clean system for more than 3,700 assets. This ensured accurate reporting and significantly reduced the risk of costly facility downtime.