Case Study: a top-5 telecom company achieves $101,000 in annual per-site facility maintenance savings with MCIM

Achieving immediate results and savings conducting facility maintenance rounds with MCIM

a top-5 telecom company faced the challenge of a labor-intensive and inefficient facility maintenance process. They used Microsoft Excel spreadsheets on tablets for rounds, which provided minimal reporting visibility and lacked standardized procedures for handling anomalies. MCIM (Mission Critical Information Management) was engaged to address these issues.

MCIM implemented its Rounds module, which digitized the process with automatic data validation and full offline capability. The solution provided an immediate view of anomalies and automated follow-up actions. As a result, the telecom company saved $101,000 annually per site and gained an additional $24,000 per year through new condition-based maintenance insights.