Case Study: Desjardins Group saves time and money with McAfee support and security solutions

McAfee provides onsite security expertise and quick access to resources

The Desjardins Group, the largest cooperative financial group in Canada, needed to simplify security management across a massive environment of about 70,000 endpoints and more than 8,000 servers. To reduce costs and improve stability, the company consolidated vendors and relied on McAfee security solutions, supported by a Resident Support Account Manager (RSAM), to help keep its complex financial operations protected and running smoothly.

McAfee’s RSAM provided onsite expertise, rapid escalation to the right technical resources, and hands-on troubleshooting that sped up issue resolution and reduced downtime. The support helped The Desjardins Group recover from critical incidents quickly, resolve IPS latency and database issues, and deploy products like McAfee Advanced Threat Defense effectively from the start. According to the customer, McAfee’s enterprise licensing and support approach saved millions of dollars, improved ROI, and gave the organization predictable support costs and faster time to value.

Desjardins Group

Christian Gauthier

Director of Surveillance and Security