MCA Connect
22 Case Studies
A MCA Connect Case Study
Associated Steel, a manufacturer and distributor of pre-engineered steel buildings, was struggling with a flawed and unstable implementation of Microsoft Dynamics 365 Finance & Supply Chain Management. The system, implemented by another partner, was slow, buggy, and caused significant operational challenges including lost work, incorrect tax and commission calculations, billing discrepancies, and flawed inventory reports. These issues were undermining their day-to-day operations and creating a heavy manual workload for their staff.
MCA Connect was brought in to rescue the project. They conducted an assessment and executed a stabilization roadmap that included numerous quick wins. The vendor resolved the core system issues, streamlined processes, and implemented Microsoft Power Apps to automate manual inventory tasks. As a result, MCA Connect helped Associated Steel resolve over 85% of their ERP issues within six months, saving over 50 hours of productivity weekly and reducing the inventory counting process from 2.5 days to just a few hours.