Case Study: London Health Sciences Centre improves hospital wayfinding with MazeMap

London Health Sciences Centre improves hospital wayfinding across 104.25 acres with MazeMap

London Health Sciences Centre (LHSC), a major Canadian research and teaching hospital, faced significant challenges in helping patients, visitors, and staff navigate its vast, multi-building campuses. Traditional signage was insufficient, causing stress and navigation difficulties. LHSC partnered with vendor MazeMap to implement its interactive visualization platform for dynamic indoor wayfinding.

MazeMap's solution provided digital maps accessible via mobile devices and onsite kiosks, featuring custom views for patients and staff, remote access for pre-visit planning, and tools to empower volunteers. This collaboration resulted in reduced patient anxiety, fewer late arrivals, and more efficient staff and volunteers. The successful implementation serves as a potential blueprint for other healthcare organizations, with MazeMap providing a foundation for future digital integrations.

London Health Sciences Centre (lhsc)