Case Study: Large Chicago-Based Law Firms increase patent application monitoring from 6 to 500 per hour with MaxVal’s Max-PAIR

How MaxVal’s Max-PAIR Alerts Dramatically Improved Patent Application Case Monitoring

Large Chicago-Based Law Firms needed a better way to manage updates across a very large number of patent filings for clients with large portfolios. Paralegal staff spent significant time checking for USPTO updates, and missed updates could lead to late fees or even loss of rights. The firms turned to MaxVal and its Max-PAIR service for patent application case monitoring.

MaxVal installed Max-PAIR on the client’s premises and set up customized workflows with configurable monitoring frequencies and email alerts for PTO activities. The firm reported that monitoring increased from 5 per hour to 500 per hour, saving the equivalent of one FTE. The alerts helped the law firm act in a timely way, avoid late fee payments, and respond immediately to related matters.