Case Study: FlooringSupplies.co.uk achieves lower delivery costs and better customer service with Maxoptra

Maxoptra Routing and Scheduling Helps FlooringSupplies.co.uk Maintain 5 Stars

FlooringSupplies.co.uk, the UK’s largest online flooring company, needed a better way to manage deliveries after introducing an in-house fleet for stores across London and the east of England. With more than 80 delivery options and a need to keep costs down while maintaining excellent customer service, the company turned to Maxoptra routing and scheduling software.

Maxoptra implemented automated multi-drop routing and scheduling to replace manual route planning, helping FlooringSupplies.co.uk reduce fuel costs, cut reliance on outsourced couriers, lower back-office administration, and improve reporting and compliance. The solution also delivered accurate ETAs and better customer communication, supporting the company’s strong service ratings, including an average of 9 out of 10 across thousands of reviews.

Flooringsupplies.co.uk

Stewart Barnes

Director of Operations