Case Study: Involvement cuts planning time by 60% with Maxoptra

Involvement reduces planning time by 60% with Maxoptra

Involvement, a UK-based group specializing in fulfilment and industrial packaging, faced significant logistical challenges with their previous routing system. It lacked seamless integration with their essential Microsoft Dynamics Business Central software, required costly customizations, and was not user-friendly. The manual, time-consuming planning process created a single point of failure and could not efficiently handle collections. They turned to the routing solution from Maxoptra to overcome these issues.

By implementing Maxoptra, Involvement achieved a seamless integration via its open API. The vendor's dynamic routing capabilities generated more efficient routes, allowed for the management of collections, and provided real-time tracking for customers. This resulted in a dramatic 60% reduction in planning time, lower fuel and maintenance costs, and significantly improved customer service through accurate ETAs and reduced inbound calls.

Involvement