Case Study: Wood And Beyond boosts customer service with Maxoptra

https://www.linkedin.com/in/adam-rozenberg-23740b6b/

Wood And Beyond, a London-based supplier of hardwood flooring, decking and worktops, was looking to improve customer service as it continued to grow. The company needed a flexible, scalable way to manage deliveries across its expanding area while giving customers more accurate, updatable ETAs.

Using Maxoptra’s cloud-based route planning and scheduling platform, Wood And Beyond automated ETA generation and shared delivery updates by email, text and website widget. Maxoptra also helped the business control mileage and fuel use, make better use of vehicles and drivers, and reduce return trips for reloading, supporting lower operating costs and a reduced environmental impact.

Wood And Beyond

Adam Rozenberg

Logistics and Transport Manager