Case Study: Arthur David improves delivery operations with Maxoptra

Arthur David cuts customer query handling time with Maxoptra and completes second deliveries with fewer miles

Arthur David, a food service company operating a fleet of 100 vehicles, faced challenges with the scale and complexity of its delivery operations. Their previous system of fixed customer routes did not account for costs, efficient vehicle utilization, or driver hours. To gain control over distribution costs and improve operational efficiencies, they turned to Maxoptra for a solution.

By implementing the Maxoptra system integrated with TomTom telematics, Arthur David dramatically reduced the time and resources needed to handle customer queries. The solution enabled a 'one-call' customer care policy and allowed the company to efficiently plan a daily second wave of deliveries. Maxoptra helped Arthur David complete these additional deliveries with fewer miles, achieve parity in drivers' hours, boost morale, and reduce staff turnover.

Arthur David