Case Study: City of Allentown Improves Citizen Services with Maxiom Technology

City of Allentown modernizes government operations with Maxiom Technology, reducing permit and payment processing times

The City of Allentown faced a challenge as its citizens had limited online access to city services and its internal operations were reliant on inefficient, paper-based processes. Maxiom Technology was engaged to provide a comprehensive digital transformation to address these issues.

Maxiom Technology delivered a solution that included citizen-facing service portals with online payment integration and a modernization of internal workflows. This resulted in improved citizen access to services, significantly reduced processing times for permits and payments, and modernized government operations for the City of Allentown.

City of Allentown