Case Study: Smart Presentations boosts productivity by 10% and cuts office calls 50% with Maximizer CRM

Smart Presentations - Customer Case Study

Smart Presentations, a 30‑year Aylesbury‑based provider of unified communications and collaboration solutions, had relied on Maximizer CRM on‑premise for over 20 years but was stuck on dated versions. With staff frequently working at client sites, upgrades that required on‑site engineers and limited remote access were slowing response times and reducing efficiency, so they needed an accessible, easy‑to‑manage CRM to improve customer service and drive growth.

Avrion recommended and migrated Smart Presentations to Maximizer CRM Live in the Cloud, delivering a painless transition with minimal downtime and no extra training. The cloud deployment cut calls to the office by over 50%, boosted productivity by at least 10% per week, streamlined document access, simplified user scaling, and provided Tier IV‑level data security—significantly improving lead management, customer engagement and operational efficiency.

Smart Presentations

Graham Cording

Collaboration Specialist