Case Study: CCI Technology Solutions achieves a 360-degree view of sales and operations with Maximizer CRM

CCI uses Maximizer for a single pane view into its sales, operations, and support activities

CCI Technology Solutions, an IT services company based in Cape Town, South Africa, has used Maximizer CRM since 1989 to manage its growing sales, operations, and support activities. As the business expanded across multiple offices and regions, it needed a better way to connect customer data in Maximizer CRM with its accounting and document management systems.

Maximizer CRM, with integration support from partner Camsoft Solutions, helped CCI build a single, dashboard-driven view across connected systems using APIs, custom fields, and shared data. The result is a 360-degree operational view with more than two dozen dashboards in daily use, supporting over 20,000 customers and more than 200 active projects at a time, while improving meetings, loss analysis, cash flow, and data-driven decision-making.

CCI Technology Solutions

Stephen Pinkney

Managing Director