Case Study: KPN achieves direct control over B2B2C billing with MaxBill

KPN supports VOIP growth since 2012 with MaxBill

KPN, a major Dutch telecommunications provider also known as RoutIT, faced challenges supporting its expanding B2B2C partner network with an outdated legacy billing system. The system lacked automation, could not handle complex revenue-sharing agreements, and slowed down their ability to adapt in a highly competitive market. To overcome this, KPN partnered with MaxBill to implement its billing solution to gain direct control over their business processes.

The solution from MaxBill provided KPN with complete operational independence, enhanced partner management, and centralized invoicing. This granted KPN the agility to seamlessly expand its service portfolio, create new revenue streams, and adjust its offerings quickly to utilize emerging market opportunities. MaxBill's implementation enabled KPN to fully support its innovative business model and maintain its market advantage.

KPN