Case Study: Infostan modernizes municipal billing and collection with MaxBill

Infostan centralizes billing for 630,000 users with MaxBill

Infostan, a leading provider of payment and collection services for municipalities in Serbia, faced challenges with its outdated and segregated billing systems. These obsolete technologies could not support the growing number of services or be integrated into a unified framework, complicating operations for over 25 utility components. To upgrade its system and improve service quality, Infostan partnered with vendor MaxBill to implement its modern billing solution.

MaxBill provided a centralized structure with multi-tenant architecture and independent hosting, which integrated all services under a single platform. This solution allowed Infostan to simplify operations, reduce IT expenses, and create opportunities for revenue growth. The successful implementation for the City of Belgrade enabled Infostan to begin migrating other municipal customers to MaxBill's solution, significantly improving their value proposition.

Infostan