Case Study: CTT achieves unified billing and lower IT costs with MaxBill

CTT lowers IT expenses with MaxBill and expands SaaS billing across Portugal

CTT, the national postal authority of Portugal, faced challenges with segregated and outdated billing systems used by municipalities across the country. These isolated systems slowed down business processes and incurred high IT expenses. To unify its billing processes and reduce costs, CTT partnered with vendor MaxBill to implement its billing solution.

MaxBill provided a centralized, multi-tenant billing solution that replaced the legacy systems. This allowed CTT to offer standardized payment and collection services to its municipality customers while granting them autonomy. The implementation significantly lowered IT expenses and created a new opportunity for CTT to offer its services via a SaaS business model, with plans to expand the solution internationally.

CTT