Case Study: Security Service Federal Credit Union achieves faster, more efficient mail processing with Mavro Imaging’s MavBridge Digital Mailroom

Security Service Federal Credit Union saves $770K+ and 15 hours per week with Mavro Imaging

Security Service Federal Credit Union (SSFCU) faced a significant challenge with its time-consuming and costly process of manually sorting and physically distributing over 3,000 pieces of daily mail across its 70+ locations. With a partially remote workforce, this physical "snail mail" system was inefficient and led to high annual costs for courier and document retention services. The credit union turned to Mavro Imaging for a solution.

Mavro Imaging implemented its MavBridge digital mailroom solution with an OPEX scanner to electronically scan, route, and track all incoming mail. This customizable workflow eliminated the need for physical distribution and allowed departments to save an average of 15 hours per week. The solution delivered substantial results for SSFCU, including over $770,000 in cost savings over three years, faster member check processing, and enhanced security with a full electronic audit trail.

Security Service Federal Credit Union (ssfcu)