Case Study: PSE&G achieves more efficient payment processing with Mavro Imaging

Escaping the Limitations Of Legacy Software Pse&g Went From Patchwork to Pristine Payment Processing

PSE&G, a utility company providing electric and gas service, was struggling with a legacy payment processing system built on older software from multiple vendors. The setup limited efficiency, made changes expensive and time-consuming, and created security and compliance issues.

Mavro Imaging implemented a flexible end-to-end remittance and lockbox solution based on MavBridge software, with Mavro Connect for monitoring and archive access. The new system streamlined image-based workflow across 25 locations, reduced rejects by 75%, cut hardware needs dramatically, and paid for itself in under a year.

PSE&G

Patrick Naples

Manager Operations