Case Study: Con Edison achieves remote workforce success with Mavro Imaging

Con Edison cuts hardware by 75% with Mavro Imaging

Con Edison, a gas and electric utility, faced the challenge of enabling a remote workforce during the pandemic to process 900,000 checks per month without sacrificing efficiency or increasing risk. They needed to quickly adapt their existing Mavro Imaging solution for remote access to ensure accurate monitoring and limit physical document handling.

Mavro Imaging's flexible system allowed Con Edison to independently set up remote processing. Using Mavro’s Dashboard for performance monitoring, they split operations between on-site and remote teams. The solution led to a 75% reduction in hardware and 50% lower labor costs. Mavro's One-Touch Processing minimized document circulation, increasing safety and allowing Con Edison to take on more work for other departments.

Con Edison