Case Study: Blue Cross Blue Shield achieves faster, more accurate remittance processing with Mavro Imaging

Blue Cross Blue Shield speeds remittance processing for 9,000 pages a day with Mavro Imaging

The customer, Blue Cross Blue Shield, faced challenges processing a high volume of paper check payments from subscribers. Their manual system for handling exception payments was inefficient, lacked real-time tracking, and made it difficult to meet deadlines. They turned to the vendor Mavro Imaging for a solution using its remittance software.

Mavro Imaging implemented a solution featuring its software integrated with OPEX scanners to automate the extraction and validation of data. This provided real-time visibility into system status and productivity via new dashboard tools. The results included significantly increased accuracy, faster fund availability through Image Cash Letter deposits, and the ability to easily accommodate fluctuations in their daily processing volume.

Blue Cross Blue Shield