Case Study: Arbor Day Foundation achieves faster, more flexible payment processing with Mavro Imaging

Automation is The Answer With a Maxed Out Manual Operation, The Arbor Day Foundation Asked the Experts

Arbor Day Foundation needed a better way to handle highly variable incoming mail volumes, ranging from 8,000 to 100,000 transactions per day, while manually opening, sorting, extracting payment and donor data, and entering it into donor databases. The nonprofit was struggling with labor-intensive processes for checks, credit cards, and cash payments across 45 programs with complex coupons, and turned to Mavro Imaging for help.

Mavro Imaging implemented a flexible automated document and payment processing system using three OPEX scanners and Mavro’s Smart Batching™ technology. The solution cut processing steps by 60%, improved tracking and real-time monitoring, enabled same-day electronic deposits, and reduced manual handling by 90%, while also helping Arbor Day Foundation manage peak volumes up to 12 times average without relying as heavily on temporary staff.

Arbor Day Foundation

Dan Hoien

Member Services Supervisor,