Case Study: Max Planck Digital Library accelerates research workflows with Mattermost

The Max Planck Digital Library uses Mattermost to accelerate research workflows, maintain data sovereignty & ensure compliance

Max Planck Digital Library (MPDL), the central library institution for the Max Planck Society, needed a secure collaboration platform to support researchers working across many institutes, especially as remote work became essential. Facing strict German privacy laws, data sovereignty requirements, and heavy reliance on email and in-person coordination, MPDL chose Mattermost to help scientists and students collaborate more efficiently.

Mattermost provided MPDL with a self-hosted, compliant communication hub that they branded internally as Minerva Messenger. The platform improved remote collaboration, reduced email overload, saved about 30% of the time previously spent searching for information, and supported seamless knowledge transfer when researchers or team members left. MPDL has onboarded 5,000 users with 3% monthly organic growth, and says Mattermost has become mission-critical.

Max Planck Digital Library

Matías Hernández

User Support Specialist