Case Study: Pramacom accelerates secure communications and incident response with Mattermost

Pramacom uses Mattermost to accelerate workflows & keep Czech citizens safe

Pramacom, a Czech communications company supporting the country’s integrated rescue system, needed a secure real-time messaging platform to replace slower tools like email and insecure consumer apps. To protect sensitive data, meet GDPR requirements, and comply with Czech government directives, the team looked for a solution they could host on their own servers and use reliably across headquarters and field teams.

Pramacom chose Mattermost as a self-hosted messaging and collaboration platform, using it for chat, file sharing, bots, webhooks, monitoring alerts, calls, and screen sharing. With Mattermost, Pramacom accelerated internal workflows and incident response, and in five years of use reported zero security incidents and zero major outages. Mattermost also helped them improve compliance, protect sensitive information, and maintain highly reliable communications for critical operations.

Pramacom

Jan Šídlo

Head of IT