Case Study: LAIKA secures creative IP and accelerates collaboration with Mattermost

LAIKA keeps their latest IP secure while accelerating creative collaboration with Mattermost

LAIKA, the animation studio behind films like *Coraline* and *Kubo and the Two Strings*, needed a better way to keep its fast-moving creative teams, contractors, and IT staff connected while protecting sensitive intellectual property. Before adopting Mattermost, the company relied heavily on email and a limited Jabber setup that made collaboration clunky, difficult to manage, and less secure for pre-release assets.

Mattermost provided LAIKA with a self-hosted messaging platform that could run behind the company firewall, along with organized channels, mobile access, and a custom IT chatbot built on the platform API. With Mattermost, LAIKA improved support response times, reduced email traffic dramatically, and centralized secure communication across the studio; one email list dropped from 30+ messages a day to just one or two. The vendor’s solution also helped IT triage issues faster through real-time “firefighter” support and automation, saving time and improving user satisfaction.

LAIKA

David Rowe

Manager of IT Systems Support