Case Study: a nonprofit CERT strengthens cyber resilience and collaboration with Mattermost

How a nonprofit CERT safeguards mission-critical infrastructure

A nonprofit computer emergency response team (CERT) needed a secure and self-sovereign collaboration platform for its community of 1,000 cyber professionals. Their challenge was to move away from insecure email and cloud-based solutions in order to host communication data locally and maintain complete control, which was critical for sharing sensitive information on cyber threats.

The CERT selected the Mattermost open-source platform for its self-hosting capabilities. Implementing Mattermost allowed them to replace email broadcasts with dynamic discussion threads, facilitating seamless knowledge sharing and community management. The solution empowered the community to collaboratively respond to threats and accelerated onboarding through a persistent messaging history, greatly enhancing their collective cyber resilience.