Case Study: Ergon Informatik achieves customizable team collaboration and streamlined workflows with Mattermost

A Mattermost Case Study

Preview of the Ergon Case Study

Ergon Informatik gives every developer a customizable workspace with Mattermost

Ergon Informatik, an IT software development company, faced a challenge when their previous self-hosted messaging platform was deprecated. They needed a new secure, on-premises collaboration solution for their technical teams that offered enterprise features like single sign-on and could not be met by encrypted messaging apps or Slack.

By implementing the self-hosted Mattermost platform, Ergon empowered its developers to customize the tool extensively with over 90 webhooks for notifications and integrations. The solution centralized company communication, with 350 of its 400 employees as daily active users, and streamlined processes using Mattermost Playbooks for release management. The result was a vital communication hub, with a senior engineer noting that turning it off would cause a "developer revolution," highlighting its critical role in their workflow.


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Ergon

Steven Fluck

Senior Software Engineer


Mattermost

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