Case Study: CERN achieves global collaboration and streamlined remote work with Mattermost

CERN integrates 100+ tools into Mattermost for more effective global collaboration

CERN, the European Organization for Nuclear Research, faced a challenge with its teams using a variety of disparate and unsecured chat systems, which fragmented collaboration and created data ownership concerns. They sought a centralized, secure messaging platform and selected Mattermost for its modern experience and on-premises deployment capabilities.

By implementing Mattermost, CERN integrated over 100 tools, including Jira and GitLab, into a single platform. This solution streamlined workflows and enabled seamless remote operations during the COVID-19 pandemic. The results were significant, with Mattermost becoming a central hub for 22,000 users across 3,000 teams, hosting 58 million posts and accelerating cross-departmental research and issue resolution.

CERN