Case Study: BITSKIN reduces email volume by up to 65% with Mattermost

BITSKIN decreases email volume by 40 to 65% with Mattermost

BITSKIN, a Berlin-based web development and design agency serving security-focused industries, needed a more controlled and private collaboration platform for its team. After using Slack, they looked for a self-hosted alternative and chose Mattermost so they could keep mission-critical data in their own hands and better align communication with their security requirements.

With Mattermost, BITSKIN migrated smoothly from Slack to a self-hosted, customizable workspace that supported channels, direct messages, file sharing, and integrations like Zoom. Mattermost helped the team centralize collaboration, improve transparency, and reduce internal email traffic by an estimated 40 to 65%, while making it easier for employees to work efficiently and effectively.

BITSKIN

Karsten Spieß

IT Project Manager