Case Study: Access Now achieves secure, centralized collaboration with Mattermost

Access Now reduces 2,000 emails a day with Mattermost

Access Now, an international human rights organization, needed a secure collaboration platform with full data sovereignty for its sensitive Digital Security Helpline work. They turned to Mattermost for a self-hosted solution to replace an outgrown IRC system and avoid commercial cloud platforms that didn't offer the required control over their data.

By implementing a self-hosted Mattermost instance, Access Now centralized its alert notifications, integrated with systems like GitLab and its ticketing platform, and drastically reduced its reliance on email. Mattermost provided a secure, focused collaboration space, eliminating thousands of daily emails and reducing pressure on the organization's infrastructure while ensuring only authorized users have access to sensitive communications.

Access Now